Pinnacle Home Inspection serves the following areas:

Bentonville, Bella Vista, Rogers, Springdale, Fayetteville, and surrounding areas.

WHAT CAN I EXPECT FROM PINNACLE HOME INSPECTION AT MY INSPECTION?

The inspector will make every attempt to walk on and inspect the roof from the roof, carefully walk through every part of the attic, and if present, every part of the crawl space (with 60" or more of head room). Every accessible window will be opened, every accessible electrical receptacle tested, and every electrical panel opened to inspect their interiors. All visible plumbing will be turned on and examined for leaks. Heating and cooling units, along with most appliances will be inspected and run through a simple series of tests to verify function. This is just a portion of the inspection, but is an example of the thoroughness that Pinnacle Home Inspection strives for. Overall, there are 85 possible categories reported on in each home inspection report.

SHOULD I ATTEND THE INSPECTION?

Clients are more than welcome to follow the inspector. Due to the concentration required to perform a thorough and accurate inspection, the inspector will complete the inspection before reviewing the findings and answering any of your questions. 

If your schedule doesn't permit you to attend all of the inspection, a second option would be to arrive near the end. If that option would better suit your schedule, we still recommend you come in order to see the photos and hear the explanation of the findings first hand. The inspector will explain all of the issues using the photos taken. You may find the onsite explanation more helpful when reading through the report on your own. The inspector may take 80-150 pictures to verify that all areas had been inspected. These often include pictures of the top of the roof, the back side of the attic, the corners opposite the crawl space's access entry, open electrical panels, functioning gas fireplaces, etc.

Finally, if you're not able to attend; the inspection report contains enough detailed information and accompanying photos to help you understand the inspectors findings and recommendations. Typically, the inspection report will be emailed to you, and if you wish, to your agent, by the end of the day.

WHAT CAN I EXPECT AN INSPECTION TO UNCOVER?

Below are some things you will find to be true about every home inspection.

• Every house will be in a particular condition. Finding and expressing that condition, simply and accurately would be the basis for a quality home inspection.
• Each house will have minor cosmetic flaws. Cosmetic issues aren't considered relevant to a home inspection.
• Most if not all houses will have issues. I've yet to inspect a house that didn't have some issues. That includes new construction. Subcontractors sometimes forget to complete a task. Note: I've found some very surprising problems on new construction.
• Many issues found would simply be maintenance issues. Most of which aren't typically  cause for major concern and shouldn't prevent a house from being purchased.
• There will be room for improvements or upgrades to most houses. Recommendations to add, adjust, or improve some components aren't intended for the sellers to take care of. Suggestions to buyers, will be based on the building industry having a better understanding of safety, advancements in technology, improvements in materials, or a better understanding of the building sciences.  

WHAT INFORMATION DO I NEED TO SCHEDULE AN INSPECTION?

When you're ready to schedule an inspection, you should have the following information ready:

1. Client's name or names that will be on the inspection report. If the purchase is being made by a group of investors, trustee, parents for college student, or for elderly parents, then fill one of the following: "Name of the LLC (In care of: legal investor's name); If it is a trust, then "Name of the trust (In care of: legal trustee's name); Purchase for a college student or elderly parent, then "College student or elderly parent's name (In care of: legal buyer's name).
2. The full address of property to be inspected.
3. The client's cell phone number & email address. If more than one email address is sent, then the report will be emailed to each of those email addresses.
4. Your Real Estate agent's name, cell phone, & email address
5. The square footage of structure being inspected (Pricing is based on the square footage of the house, with an added fee if over a crawl space.)
6. Other inspections available: Lawn sprinkler system, Outbuildings (detached garage, pool house, barn, shop.)

WHAT TAKES PLACE LEADING UP TO A HOME INSPECTION? 

Shortly after scheduling your inspection, you will be sent two emails. The first will be a confirmation letter with information about the inspection. The second, which will follow shortly after the first, contains the online "Inspection Agreement" for you to eSign. It will simply say: "Please review and sign Inspection Agreement." The attached document can be reviewed on your computer, signed by typing your name, and then returned with the push of a button. A PDF version of the signed Inspection Agreement will be sent to your email address immediately after completing it.

For more information on a home inspector's responsibilities you can visit Arkansas Home Inspection Registration Board's website at: www.ahib.org. This site contains information about Arkansas's Standards of Practice and Code of Ethics.

There are several important details that the owner's and/or their representatives need to be aware of for the inspection to get started properly. They include the following: 

• Vacant House - A letter will be sent to your real estate agent to verify that the utilities (water, gas, electric) will be "On" prior to the inspection.
• Occupied House - The homeowner must know and agree to the inspection date, time, and be made aware of the length of the inspection. The inspection time will be stated in the confirmation emails.
• Provisions should also be made to safely secure all family pets. Please inform sellers, it's not safe to assume any pet will be friendly to a stranger.
• Typically, your real estate agent will verify that the inspector will have access to the premises (open gate or gate code), the house itself, and other potentially locked areas such as: crawl spaces, attics, storage areas, and outbuildings if applicable.
• The following forms of payment will be accepted: Visa, MasterCard, Discover Network, Debit cards, checks, and cash. Payment can be made at the inspection or the inspector will call you after the inspection to get a credit or debit card number. The inspection report will not be released until the inspection agreement has been signed, returned, and payment received.

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WHAT MAKES PINNACLE'S INSPECTION REPORT UNIQUE AND WHEN Will I RECEIVE IT?

​Pinnacle's software had been developed from the ground up, then improved over the past 10 years. The goal had been to present clients with a compact, user friendly report. Providing a detailed, easily read inspection report had been paramount in the design process. A typical report will be 12-15 pages long and divided into 3 sections. The first will have a cover page, a brief letter, followed by 4 pages containing 85 categories. Within many of those you will find detailed information about the various components, such as: the number of circuit breakers in use or available, size of the heating & cooling systems, location of GFCI resets and the outlets protected by them. The second part, the "Report Summary", will often be 2-5 pages long. That part of the report itemizes and presents the issues in a very descriptive summary form. Each issue listed will have photo and a numeric rating. The system is simple ranging from 0 - (not a concern) up to 3 - (high concern). Another rating of  S - (potential safety hazard) will draw your attention to safety issues. The final section contains FYI Photos, which describe a location,  verify function, or proof an area had been inspected. The report will be emailed by the end of the day.